Privacy Policy
At The Serene Nest Farmstay, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or stay with us.
1. Information We Collect
When you interact with us, we may collect the following information:
- Personal Information: Name, email, phone number, and address
- Booking Details: Check-in/check-out dates, number of guests, special requests
- Payment Information: IP address, browser type, and pages visited (collected through cookies and analytics tools).
Website Usage Data: IP address, device type, browser, pages visited (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Confirm and manage your bookings
- Provide customer service and respond to inquiries
- Send booking-related updates or offers (with your consent)
- Improve our website and services
3. Sharing of Information
We do not sell, trade, or rent your personal information to others.
We may share limited data with:
- Trusted third-party services (for payments or analytics)
- Law enforcement or government agencies if required by law
4.Data Security
We take reasonable precautions to protect your data, using secure systems and trusted platforms. However, no online transmission is ever 100% secure.
5. Cookies
We use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.
6. Your Choices
You can:
- Request to view, update, or delete your personal data
- Opt-out of promotional emails at any time
To do so, please contact us at:
📧 theserenenestdapoli@gmail.com
📞 +91 9004769678
7. Updates to This Policy
We may update this policy occasionally. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this policy or your data, feel free to reach out to us at:
📍 The Serene Nest, Dapoli, Maharashtra
📧 theserenenestdapoli@gmail.com